Privacy Policy

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Privacy Policy

Sutrantha is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Personal Information:

Name, email address, phone number, shipping/billing address, and other details you provide while placing an order or contacting us.

Payment Information:

We do not store your payment details. Payments are processed securely through third-party payment gateways.

Usage Data:

Information such as your IP address, browser type, device information, pages visited, and time spent on our website.

Cookies:

We use cookies to enhance your browsing experience. You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you regarding orders or inquiries
• Improve our website and customer experience
• Send promotional emails or updates (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:

• Service Providers: Payment gateways, delivery partners, and website service providers
• Legal Authorities: If required to comply with legal obligations

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

5. Data Retention

We retain your data only as long as necessary for order processing, legal compliance, and business purposes. After that, data is securely deleted or anonymized.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data

To exercise these rights, contact us at:

📧 contact@sutrantha.com

8. Contact Us

In accordance with applicable laws including the Information Technology Act, 2000, if you have any questions or concerns about this Privacy Policy, you may contact us:

• Business Name: Sutrantha
• Email: contact@sutrantha.com
• Phone: 8330925178